Contact Us

Email Support

Send inquiries to [email protected]. For order-related questions, include your order number. For damage or defect reports, attach clear photos showing the issue and the packaging.

Response Time

We respond to all email messages within one business day.

Phone Support

Call +1 781-424-1297 during our service hours. Our phone lines are open Monday to Friday, 9:00 AM to 6:00 PM（ET).

Mail Correspondence

Address: 72 merryknoll rd Boston, MA 02191, United States
Service Hours: Monday through Friday, 9:00 AM to 6:00 PM Eastern Time

Information to Provide

When you contact us, include the email address you used at checkout. Describe your question or issue clearly. If you are reporting a problem with an order, provide your order number.